Service was prompt and everyone was polite.

Andy is the best overall mechanic Ive used in my 72 years.

I had a very seamless experience. I was able to make an appointment online, it was confirmed, and I received text updates. We did the night drop, and our vehicle was diagnosed first thing in the morning. The estimate was clear and informative.

Everything is working again and the experience was very personable

Service advisor and technicians are always knowledgeable, friendly, and provide exceptional customer service. Always go above and beyond expectations to ensure the customer is well taken care of.

New to the area I was in need of service in my RAV4. I searched online for service options. Based on customer reviews I selected Robes . Upon arriving tech checked my brakes which was my main concern. As part of the service they did a full review of my RAV. I waited while they serviced the car. The review was sent in a text. Every item noted with part $ and service $. Items were colored coded. Red meaning immediate attention and green good condition. You could just advise which items you wanted them to service. I elected to have all items serviced. They offered a shuttle to anywhere while I waited. I passed. Room was clean and comfortable. From start to finish it was 2.5 hrs. While waiting I listened to the conversations on the phone with customers. I was impressed how the customer was treated. Sensitive to the service vs expense I was impressed. No pressure just letting customers know the facts and working with them. That alone earned an outstanding rating. I will be bringing my car for future repairs. They believe in preserving the car you have and dont make you feel inferior. I love my RAV 2011 and they gave it the LOVE it needed.

I have used Rob'e Mans for at least 15 years for Toyotas and Acuras. The service is always excellent and prompt.

I had a great visit to Robe Mana to get my car serviced. I was able to get a ride to and from my Birmingham destination before and after the car was serviced. I knew there was a lot to be done this time and was a bit concerned that the work would not be done before the return ride was not available, but that was not a problem thankfully. The service has always been prompt and the people so pleasant to deal with, as well as good about answering any questions about the service. There is a potential problem with an axel on the car which the staff has been keeping an eye on and updating me at each service. I really appreciate their help with this. I recommend Robe Man to anyone I know looking for a reliable and helpful place to get their car serviced.

Definitely a 5 star rating.

Answered all of my questions and knew my vehicle maintenance needs.