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Rob'e Mans wants your feedback in our Customer Satisfaction Survey. In our ongoing effort to provide quality customer service, we’d like to ask your cooperation in a satisfaction study. If you have recently had your vehicle serviced at either of our locations, please complete and submit the form below describing your recent experience. Thank you for your participation.
 1. Please provide the following information:
 Name:
 Email:
 Location of Service:
 Date of Service: Month Day Year
 Invoice #:
 2. How would you rate the quality and value of the services or repairs completed?
  
 3. How would you rate the Communication of service and repairs needed?
  
 4. Were our staff members courteous, efficient and knowledgeable?
  
 5. Do you feel that you have full understanding of the service and repairs needed or performed?
  
 6. Was your service or repair performed correctly the first time?
  
 7. How would you rate your interaction with your service advisor?
  
 8. How would you rate our quality and workmanship?
  
 9. Do you feel that you received value for your service?
  
 10. How did you learn about Rob’e Mans?
  
 11. Please make suggestions to what additional services you would like us to offer to meet your needs.
  
 12. Are you aware that Rob’e Mans has a 24-24 warranty on all Rob’e Mans repairs and parts?
  
 13. How would you like to be notified for your future services needed?
  
 14. Did you know Rob’e Mans is a family owned and operated repair facility since 1983?
  
 15. Thanks you for taking the time to help us improve our services. We look forward to serving you soon.
  




Rob’e Mans appreciates both our long-term and new customers. If you have any comments or suggestions, please feel free to utilize our contact page that will forward your message on to us. Your comments are always valued. Thank you.



Lexus/Toyota | 2600 18th Street South | Homewood, AL 35209 | 871-3477
Hours: 7am to 5:30pm Monday through Thursday and 7am to 5pm Friday

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